Inflection Point

Some of our thinking about business, optimizing companies, and Inflection Points

From Unicorn Dreams to PE Demands
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From Unicorn Dreams to PE Demands

The VC Shift Reshaping Startups

The venture capital (VC) landscape is undergoing transformation, adopting practices associated with private equity (PE). Here’s why, and the implications for start-ups.

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A Competitive Analysis Model
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A Competitive Analysis Model

This Competitive Analysis Model offers a standardized approach to evaluating competitors based on their ability to innovate disruptively and their effectiveness in bringing products to market.

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The Opportunity of Economic Uncertainty
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The Opportunity of Economic Uncertainty

Current challenges like trade issues, unpredictable market conditions, fluctuating investor sentiment, and shifting customer demands actually represent an opportunity-  to build the long-term resilience that would help your organization weather both current and future storms. Here are five key strategies to employ in uncertain times like these.

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Making Continuous Customer Research Practical
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Making Continuous Customer Research Practical

There is a practical way to implement the continuous discovery research that can increase retention (up to 25%- Forrester), revenue growth (4-8% above market- Gartner), and profitability (60% - Deloitte). Here’s how.

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The Ecstasy & Agony of Resellers
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The Ecstasy & Agony of Resellers

In this four-minute read, a veteran of reseller relationships speaks from experience to reveal the five key Benefits and three significant Risks of this business acceleration technique.

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Non-Competes: More Carrot, Less Stick
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Non-Competes: More Carrot, Less Stick

In this article we examine the changing environment of restrictions or bans on employee non-compete agreements, and outline strategies that take an alternate approach to creating post-employment loyalty.

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Beyond Churn - Tapping Potential Expansion Revenue
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Beyond Churn - Tapping Potential Expansion Revenue

In this article we examine expansion revenue, defining the term: PER (Potential Expansion Revenue). We detail its vital importance in SaaS business, relevant metrics, and approaches to increasing PER to grow your NRR.

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The Churnstile of Death
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The Churnstile of Death

Churn is a silent killer. When customers depart through the product turnstile by failing to renew, it’s your life blood that’s seeping out. Here we discuss the existential issue of churn including its measurement, benchmark rates, and management approaches.

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